Packard Bell KB.I170G.186 Informations techniques

Packard Bell ENTK36 SeriesService Guide

XTable of Contents

90 Chapter 3Removing the LCD Brackets1. See “Removing the LCD/LED Panel” on page 89.2. Remove the six (6) securing screws (three on each side) from th

Chapter 3 91Removing the LVDS cable1. See “Removing the LCD/LED Panel” on page 89.2. Remove the LVDS cable from the back of the panel.3. Peel back the

92 Chapter 3Removing the Microphone Cable 1. See “Removing the LCD/LED Panel” on page 89.2. Remove the adhesive securing the microphone cable and ante

Chapter 3 935. Lift the microphone set clear of the panel.

94 Chapter 3Removing the Antennas 1. See “Removing the LCD/LED Panel” on page 89.2. Peel back the foil tabs securing the antenna to the LCD cover.3. R

Chapter 3 955. Peel back the foil tabs securing the antenna to the LCD cover.6. Remove the white antenna from the cable guides.7. Using a flat plastic

96 Chapter 3LCD Module Reassembly ProcedureReplacing the Antennas1. Adhere the white antenna assembly to the LCD cover.2. Run the cable along the cabl

Chapter 3 974. Adhere the black antenna assembly on the LCD cover.5. Run the cable along the cable channel.6. Fold over the foil tabs to secure the c

98 Chapter 3Replacing the Microphone Cable1. Place the microphone set in the panel.2. Run the cable along the cable channel. IMPORTANT: Ensure that th

Chapter 3 994. Replace the adhesive tape securing the microphone cable and the antenna together.

Chapter 1 1System SpecificationsFeaturesBelow is a brief summary of the computer’s many features:Operating System• Windows® 7 Home Premium 64-bit• Win

100 Chapter 3Replacing the LVDS Cable5. Place the LVDS cable onto the back of the panel.6. Connect the LVDS cable to the panel.7. Replace the mylar to

Chapter 3 101Replacing the LCD Brackets1. Replace the LCD brackets to the LCD panel.2. Replace the six (6) securing screws (three on each side) to the

102 Chapter 3Replacing the LCD/LED Panel1. Place the LCD panel in the LCD cover.2. Run the cable along the guide in the LCD cover as shown.3. Replace

Chapter 3 103Removing the Inverter Board1. Connect the inverter board cable going to the LVDS cable.2. Connect the inverter board cable going to the L

104 Chapter 34. Replace the adhesive tape securing the inverter board cable to the LCD cover.

Chapter 3 105Replacing the Camera Module1. Place the camera module in the LCD cover.2. Connect the camera cable.

106 Chapter 3Replacing the LCD Bezel1. Replace the bezel and press down until there are no gaps between the bezel and the LCD cover.IMPORTANT: Ensure

Chapter 3 107Main Module Reassembly ProcedureReplacing the DC-IN Assembly1. Place the DC-IN assembly into the lower cover.2. Place the DC-IN cable int

108 Chapter 3Replacing the LCD Assembly1. Place the LCD assembly on the lower cover.2. Replace four (4) screws to secure the LCD assembly.3. Place the

Chapter 3 1094. Place the white antenna cable into the cable guides.5. Continue replacing the black and white antenna cables into the cable guides as

2 Chapter 1• 160/250/320/500/640 GB or larger hard disk drive• 2-in-1 card reader, supporting:• Secure Digital™ (SD) Card, MultiMediaCard™ (MMC)Audio•

110 Chapter 37. Replace the adhesive tape to secure the antennas to the lower cover.

Chapter 3 111Replacing the CPUIMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket.1. Place the

112 Chapter 3Replacing the Thermal ModuleIMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal

Chapter 3 1135. Connect the fan cable.

114 Chapter 3Replacing the Mainboard1. Connect the Bluetooth to mainboard cable.2. Apply the adhesive tape to secure the Bluetooth cable.3. Place the

Chapter 3 1154. Place the mainboard in the chassis, left edge first to line up the I/O ports.NOTE: Ensure the I/O ports are positioned correctly throu

116 Chapter 36. Place the LVDS cable and the DC-IN cable into the cable guide.7. Connect the LVDS cable to the mainboard.8. Connect the microphone cab

Chapter 3 117Replacing the ODD Connector Board1. Place the ODD connector board into the lower cover using the board pin.2. Connect the ODD FFC to the

118 Chapter 3Replacing the Bluetooth Board1. Place the Bluetooth cable into the cable guides.2. Connect the Bluetooth cable to the Bluetooth module.3.

Chapter 3 119Replacing the USB Board1. Place the USB board in the chassis.2. Secure the one (1) screw on the USB board.3. Adhere the FFC to the lower

Chapter 1 3Power SubsystemACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modesPower adapter• 3-pin 65 W AC adap

120 Chapter 34. Connect the USB cable to the mainboard and lock the connector.

Chapter 3 121Replacing the Touchpad FFC1. Connect the touchpad FFC to the connector and lock the FFC locking latch.2. Gently press on the FFC to adher

122 Chapter 3Replacing the Power BoardNOTE: The power board may vary depending your model.1. Pass the cable through the upper cover as shown. Turn the

Chapter 3 123Replacing the Speaker Module1. Place the speaker module onto the upper cover.2. Replace two (2) screws to secure the speaker to the upper

124 Chapter 3Replacing the Upper Cover1. Place the upper cover on the lower cover as shown.

Chapter 3 1252. Connect the following three (3) cables to the mainboard.3. Connect and lock the power board FFC (A).ABC

126 Chapter 34. Connect the speaker cable (B).5. Connect and lock the touchpad FFC (C).

Chapter 3 1276. Replace the eight (8) screws to secure the upper cover as shown.7. Turn the computer over. Replace the ten (10) screws on the lower co

128 Chapter 3Replacing the RTC Battery1. Place the RTC battery into the mainboard connector.

Chapter 3 129Replacing the HDD Module1. Place the HDD in the HDD carrier.2. Replace the four (4) screws (two each side) to secure the carrier.3. Inser

4 Chapter 1Software• Productivity• Packard Bell MyBackup Solution• Packard Bell Power Management• Packard Bell Recovery Management• Packard Bell Socia

130 Chapter 34. Slide the HDD module in the direction of the arrow to connect the interface.

Chapter 3 131Replacing the WLAN Module1. Insert the WLAN Module into the WLAN socket.2. Replace the one (1) screw to secure the module. 3. Connect the

132 Chapter 3Replacing the DIMM Modules1. Insert the DIMM module in place.2. Press down to lock the DIMM module in place.3. Repeat steps for the secon

Chapter 3 133Replacing the Lower Logic Door1. Replace the lower logic door by first lining up the bottom edge and lowering the door into place.2. Repl

134 Chapter 3Replacing the ODD Module1. Press the bezel into the tray, bottom edge first, to secure it to the ODD module.2. Place the bracket on the O

Chapter 3 1354. Push the ODD module into the ODD bay until it is flush with the casing.5. Replace the one (1) screw to secure the module.Step Size Qua

136 Chapter 3Replacing the Keyboard1. Place the keyboard face down on the palm rest.2. Connect the keyboard FPC to the mainboard and close the locking

Chapter 3 137Replacing the SD Dummy Card1.Insert the SD dummy card into the slot as shown.2.Push until the card clicks into place and is flush with th

138 Chapter 3Replacing the Battery1.Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2).2

Chapter 4 139TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to tes

Chapter 1 5System Block Diagram(Socket P)LCD Conn.RTC CKT.3.3V 24.576MHz/48MhzTMDSHDMI Level ShiftHDMI Conn.CMOSCam eraMINI Card x1LAN BroadcomBCM5778

140 Chapter 4Power On IssueIf the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-de

Chapter 4 141No Display IssueIf the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-def

142 Chapter 4Abnormal Video DisplayIf video displays abnormally, perform the following actions one at a time to correct the problem.1. Reboot the comp

Chapter 4 143LCD FailureIf the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:Buil

144 Chapter 4TouchPad FailureIf the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-de

Chapter 4 145Sound ProblemsIf sound problems are experienced, perform the following actions one at a time to correct the problem.1. Reboot the compute

146 Chapter 4HDD Not Operating CorrectlyIf the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1.

Chapter 4 147ODD FailureIf the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:ODD

148 Chapter 4a. Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable.b. Double-click

Chapter 4 149b. Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. c. Click Properties and select the Advanced Settings tab. Ensur

6 Chapter 1Your Packard Bell Notebook tourFront ViewNo. Icon Item Description1 Microphone Internal microphone for recording sound.2 Webcam Web camera

150 Chapter 4Wireless Function FailureIf the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non-defe

Chapter 4 151External Mouse FailureIf an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternati

152 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

Chapter 4 153Post CodesThese tables describe the POST codes and descriptions during the POST.Post Code RangeSEC Phase POST Code TablePEI Phase POST Co

154 Chapter 4DXE Phase POST Code Table:BDS Phase POST Code Table:PEI_MEMORY_CALLBACK PEI 83 Set cache for physical memoryPEI_ENTER_RECOVERY_MODE PEI 8

Chapter 4 155PostBDS POST Code TableBDS_CONNECT_STD_ERR BDS 18 Error report device initializationBDS_CONNECT_USB_HC BDS 19 USB host controller initial

156 Chapter 4S3 Functions POST Code TableACPI Functions POST Code TableSMM Functions POST Code TableInsydeH2ODDT Debugger POST Code TableFunctionality

Chapter 5 157Jumper and Connector LocationsTop ViewItem Description Item DescriptionJLVDS1 LED/CCFL panel connector JTP1 Touch pad(FFC) connectorJSPK1

158 Chapter 5Bottom ViewITEM DESCRIPTION ITEM DESCRIPTIONPJP2 Battery connector JBT1 Bluetooth connectorPJP1 DC-IN jack JHDD1 SATA HDD connectorJDIMM1

Chapter 5 159Power BoardITEM DESCRIPTION ITEM DESCRIPTION LED1 ON/OFF LED LED4 ON/OFF LEDLED2 HDD LED SW1 ON/OFF ButtonLED3 Wireless LED U1 Hall Sens

Chapter 1 7NOTE: 1 The front panel indicators are visible even when the computer cover is closed.Closed Front View4 HDD Indicates when the hard disk d

160 Chapter 5USB/B BoardODD BoardItem DescriptionJUSB1/JUSB2 USB connectorItem DescriptionJODD2 ODD connectorJUSB2JUSB1TO MB FFC JODD2TO MB FFC

Chapter 5 161Clearing Password Check and BIOS RecoveryThis section provides you with the standard operating procedures of clearing password and BIOS r

162 Chapter 5BIOS Recovery by Crisis DiskBIOS Recovery Boot Block:BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the syste

Chapter 6 163FRU (Field Replaceable Unit) ListThis chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Packard Bell

164 Chapter 6NV51M Exploded DiagramsMain AssemblyNo. Description Acer Part No. No. Description Acer Part No.1 Upper Cover 60.BQ502.001 6 Lower Logic D

Chapter 6 165Upper AssemblyNo. Description Acer Part No.1 Powerboard 55.R4F02.0012 Touchpad FFC 50.R4F02.0033 Upper Cover 60.BQ502.0014 Speaker 23.R4F

166 Chapter 6LCD AssemblyNo. Description Acer Part No.1 LCD Bracket (Left) 33.R4F02.0032 Camera 57.R4F02.0013 LCD Bezel 60.WSG02.0034 LCD Panel LK.156

Chapter 6 167LED AssemblyNo. Description Acer Part No.1 LED Bracket (Left) 33.R4F02.0042 Camera 57.R4F02.0013 LED Bezel 60.BQ502.0044 LED Panel LK.156

168 Chapter 6FRU ListCategory Description Acer Part No.ADAPTERADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW ADP-65JH DB A, LV5 LED LFAP.06501.026ADAPTER DE

Chapter 6 169LITEON WIRELESS LAN BROADCOM 43225 2X2 BGNNI.23600.081LITEON WIRELESS LAN ATHERIS HB97 2X2 BGN (HM) WN6603AHNI.23600.073FOXCONN WIRELESS

8 Chapter 1Left ViewRight ViewNo. Icon Item Description1 DC-in jack Connects to an AC adapter2 Ventilation slots Enable the computer to stay cool, eve

170 Chapter 6CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY, INCL.TP - UMA - BLACK 60.BQ502.001UPPER CASE ASSY, INCL.TP - UMA - RED 60.BQ702.003LOWER CAS

Chapter 6 171HDD HGST 2.5" 5400RPM 320GB HTS545032B9A300 PANTHER B SATA LF F/W:C60F DISK IMBALANCE CRITERIA = 0.014G-CMKH.32007.008HDD WD 2.5&quo

172 Chapter 6Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Norwegian TextureKB.I170G.187Keyboard GATEWAY AC7T_G10B AC7T Internal 17

Chapter 6 173LCDASSY LCD MODULE 15.6"W WXGA GLARE W/ANTENNA*2, CCD 1.3M, BLACK - PB6M.BQA02.001LCD COVER IMR-BLACK PB 60.BQ502.002LCD BEZEL FOR W

174 Chapter 6LCDASSY LCD MODULE 15.6"W WXGA GLARE W/ANTENNA*2, CCD 1.3M, RED - PB6M.BQL02.001LCD COVER IMR-RED PB 60.BQ702.001LCD BEZEL FOR W/CMO

Chapter 6 175LCDASSY LCD MODULE 15.6"W WXGA GLARE W/ANTENNA*2, CCD 1.3M, BLACK - GTW6M.WSS02.001LCD COVER IMR-BLACK GW 60.WSG02.001LCD BEZEL FOR

176 Chapter 6LCDASSY LED LCD MODULE 15.6"W WXGA GLARE W/ANTENNA*2, CCD 1.3M, BLACK - PB6M.BQA02.002LED LCD COVER IMR-BLACK PB 60.BQ502.003LCD BEZ

Chapter 6 177LED LCD SAMSUNG 15.6"W WXGA GLARE LTN156AT02-A04 LF 220NIT 8MS 500:1LK.15606.009LED LCD BOE 15.6"W WXGA GLARE HT156WXB-500 LF 2

178 Chapter 6CAMERA 1.3M 57.R4F02.001LED LCD SAMSUNG 15.6"W WXGA GLARE LTN156AT02-A04 LF 220NIT 8MS 500:1LK.15606.009LED LCD BOE 15.6"W WXGA

Chapter 6 179LED BRACKET R&L 33.R4F02.004CAMERA 1.3M 57.R4F02.001LED LCD SAMSUNG 15.6"W WXGA GLARE LTN156AT02-A04 LF 220NIT 8MS 500:1LK.15606

Chapter 1 9Bottom ViewIndicatorsThe computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer

180 Chapter 6HEATSINKTHERMAL MODULE-UMA W/O FAN 60.R4G02.001FAN-UMA 23.R4G02.001SPEAKERMIC SET-UMA 23.R4F02.002SPEAKER L 23.R4F02.003MISCELLANEOUSLCD

Chapter 6 181Screw ListCategory Description Acer Part No.SCREW 2.5D 5L K 5.5D ZK NL + CR3 86.R4F02.001SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.R4F02.002S

Appendix A 182Model Definition and ConfigurationENTK36Model Country Acer Part No RO DescriptionENTK36 - 902G16MnkkChile LX.BQA08.001 EMEA ENTK36-902G1

183 Appendix AENTK36 - T352G50MnkkCzech LX.BQA02.004 EMEA ENTK36-T352G50Mnkk W7HP64BSCZ2 UMACkk_34 1*2G/500_L/6L2.2/2R/CB_bgn_1.3C_AUk_SK11 EASYNOTE_T

Appendix A 184ENTK37 - 904G32MnrrWW S2.BQL02.001 WW ENTK37-904G32Mnrr W7HP64BSWW2 UMACrr_34 2*2G/320/BT/6L2.2/2R/CB_bgn_1.3C_AUr_EN11ENTK37 - T353G32M

185 Appendix AENTK37 - 902G32MnrrCzech LX.BQL02.001 CM900 NLED15.6WXGAGSO2GBIII10ENTK37 - 903G32MnrrNordic LX.BQL02.003 CM900 N15.6WXGAGSO2GBIII10ENTK

Appendix A 186ENTK37 - 902G32MnrrCzech LX.BQL02.001 N N320GB5.4KS_4KNIS 3rd WiFi 2x2 BGNENTK37 - 903G32MnrrNordic LX.BQL02.003 SO1GBIII10 N320GB5.4KSN

187 Appendix AENTK37 - 902G32MnrrCzech LX.BQL02.001 N 6CELL2.2 65W 1.3MENTK37 - 903G32MnrrNordic LX.BQL02.003 N 6CELL2.2 65W 1.3MENTK37 - 904G32MnrrWW

Appendix A 188

Appendix B 189Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system

IIRevision HistoryPlease refer to the table below for the updates made on Packard Bell ENTK36 Series service guides.Date Chapter Updates

10 Chapter 1TouchPad BasicsThe following items show you how to use the TouchPad:• Move your finger across the TouchPad (1) to move the cursor.• Press

190 Appendix BMicrosoft® Windows® 7 Environment TestBrand Type Description Acer Part NoAdapterChicony Power 65W Adapter Chicony Power 65W 19V 1.7x5.5x

Appendix B 191Foxconn BT 3.0 Foxconn Bluetooth ATH AR3011 (BT3.0) BH.21100.009Foxconn BT 3.0 Foxconn Bluetooth BRM 2046 BT3.0 (T60H928.33) f/w:861BH.2

192 Appendix BTOSHIBA N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB MK2565GSX, Capricorn BS, 320G/P SATA 8MB LF F/W:GJ002JKH.25004.005TOSHIBA N320GB

Appendix B 193LPL NLED15.6WXGAG LED LCD LPL 15.6"W WXGA Glare LP156WH2-TLEA LF 220nit 16ms 500:1 (color engine)LK.15608.011SAMSUNG NLED15.6WXGAG

194 Appendix BLiteon 3rd WiFi 2x2 BGN Liteon Wireless LAN Broadcom 43225 2x2 BGNNI.23600.081Brand Type Description Acer Part No

Appendix C 195Online Support InformationThis section describes online technical support services available to help you repair your Acer Systems.If you

196 Appendix C

197AAFLASH Utility 33AntennasRemoving 92, 94Replacing 96BBatteryReplacing 138Battery PackRemoving 47BIOS Utility 25–33Advanced 28Boot 31Exit 32Navigat

198LCD Module DisassemblyFlowchart 84LCD Module Reassembly Procedure 96LCD PanelRemoving 89Replacing 98LVDS CableReplacing 100MMain Unit DisassemblyFl

199Removing 70utilityBIOS 25–33WWindows 2000 Environment Test 190Wireless Function Failure 150WLAN ModuleRemoving 55, 59, 128Replacing 131

Chapter 1 11Using the KeyboardThe keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special ke

200

12 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows key Pressed alone, this key has the s

Chapter 1 13Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output a

14 Chapter 1Hardware Specifications and ConfigurationsProcessorProcessor SpecificationsCPU Fan True Value Table• Throttling 50%: On= 95C; OFF=80C• OS

Chapter 1 15Memory Combinations NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other

16 Chapter 1LAN Interface Wireless Module 802.11b/g/nAudio SubsystemItem SpecificationLAN Chipset BCM57780Support LAN protocol x1 PCIe v1.1 bus interf

Chapter 1 17Hard Disk Drive InterfaceItem SpecificationVendor & Model NameWDWD1600BEVT-22A23T0HITACHIHTS545016B9A300SEAGATEST9160314ASTOSHIBAMK166

18 Chapter 1Item SpecificationVendor & Model NameWDWD3200BEVT-22A23T0HITACHIHTS545032B9A300SEAGATEST9320315ASTOSHIBAMK3265GSXCapacity (GB) 320GBBy

Chapter 1 19Super-Multi Drive InterfaceItem SpecificationVendor & Model NameWDWD6400BEVT-22A0RT0TOSHIBAMK6465GSXWDWD7500BPVT-22HXZT1WDWD3200BPVT-2

IIICopyrightCopyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

20 Chapter 1LED15.6" CCFL 15.6" Item SpecificationVendor/model name AUO / B156XW02 V2 (HW:4A)LG / LP156WH2-TLEACMO / N156B6-L0BBOE / HT156WX

Chapter 1 21LCD Inverter (LCD Only)VGA Display Supported Resolution CameraBatteryItem SpecificationVendor & model name DARFONVK.21071.804YECYNV-C0

22 Chapter 1Video InterfaceVRAM (not available in this model) USB PortHDMI PortItem SpecificationChipset Integrated VGA solution (Intel® GL40 Express

Chapter 1 23System Board Major Chips I/O PortsAC Adapter Card ReaderBluetooth Interface Item SpecificationCore logic Intel® GL40 Express ChipsetVGA Bu

24 Chapter 1System LED IndicatorPower SpecificationItem SpecificationSystem state • Blue color solid on: System on• Blue color and amber color off: Sy

Chapter 2 25System UtilitiesBIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

26 Chapter 2Packard Bell ENTK36 BIOSInformationThe Information screen displays a summary of the computer hardware information.NOTE: The screen above i

Chapter 2 27MainThe Main screen allows the user to set the system time and date as well as enable and disable boot options and recovery.NOTE: The scre

28 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.NOTE: System BIOS does

Chapter 2 29Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the ↑ and ↓ keys to highlight the Set Superviso

IVConventionsThe following conventions are used in this manual:NOTE: This symbol where placed in the Service Guide designates a component that should

30 Chapter 2Changing a Password1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor

Chapter 2 31BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette

32 Chapter 2ExitThe Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.The table below describes the parameters

Chapter 2 33BIOS Flash UtilitiesThe BIOS flash memory update is required for the following conditions:• New versions of system programs• New features

34 Chapter 2DOS Flash UtilityPerform the following steps to use the DOS Flash Utility:1. Press F2 during boot to enter the Setup Menu.2. Select Boot M

Chapter 2 354. In flash BIOS, the message Please do not remove AC Power Source displays.NOTE: If the AC power is not connected, the following message

36 Chapter 2WinFlash UtilityPerform the following steps to use the WinFlash Utility:1. Double-click the WinFlash executable.2. Click OK to begin the u

Chapter 2 37Remove HDD/BIOS Password UtilitiesThis section provides you with details about removing HDD/BIOS password:Remove HDD Password:If you key i

38 Chapter 2Removing BIOS Passwords:To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# poin

Chapter 2 39Using Boot Sequence SelectorThe Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequenc

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

40 Chapter 2Using DMIToolsThe DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware manage

Chapter 2 41Creating a USB Flash Crisis Disk1. Plug in the USB flash disk.2. Select the Fast Format option and click Start. Then click Next.3. Click F

42 Chapter 24. Copy the PAWF5x64.fd file to the USB flash disk root directory.NOTE: Do not place any other *.fd files to the USB flash disk root direc

Chapter 3 43Machine Disassembly and ReplacementIMPORTANT: The outside housing and color may vary from the mass produced model.This chapter contains st

44 Chapter 3Pre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the power to

Chapter 3 45Disassembly ProcessIMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty

46 Chapter 3External Module Disassembly ProcessIMPORTANT: The outside housing and color may vary from the mass produced model.External Modules Disasse

Chapter 3 47Removing the Battery Pack1. Turn computer over. Slide the battery lock in the direction shown.2. Slide and hold the battery release latch

48 Chapter 3Removing the SD Dummy Card1. Push the SD dummy card all the way in to eject it.2. Pull it out from the slot.

Chapter 3 49Removing the KeyboardNOTE: The color of the upper cover may vary depending on model.1. Unlock the six (6) keyboard locks.2. Pry up the cen

VI

50 Chapter 34. Open the locking latch and disconnect the FPC from the mainboard.5. Lift the keyboard clear of the upper cover.

Chapter 3 51Removing the ODD Module1. See “Removing the Battery Pack” on page 47.2. Remove the one (1) screw securing the ODD module.3. Pull the ODD m

52 Chapter 34. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the ODD module.5. Remove the ODD bezel by prying the

Chapter 3 53Removing the Logic Lower Door1. Remove two (2) screws from the logic lower door.2. Lift the door beginning from the inner edge as shown.3.

54 Chapter 3Removing the DIMM Module1. See “Removing the Logic Lower Door” on page 53.2. Push out the release latches on both sides of the DIMM socket

Chapter 3 55Removing the WLAN Module1. See “Removing the Logic Lower Door” on page 53.2. Disconnect the antenna cables from the WLAN module. NOTE: Cab

56 Chapter 34. Detach the WLAN module from the WLAN socket.

Chapter 3 57Removing the HDD Module 1. See “Removing the Logic Lower Door” on page 53.2. Using the pull-tab, slide the HDD module in the direction of

58 Chapter 34. Remove the four (4) screws (two each side) securing the HDD to the carrier.5. Remove the HDD from the carrier.Step Size Quantity Screw

Chapter 3 59Removing the RTC Battery1. See “Removing the Logic Lower Door” on page 53.2. Using plastic tweezers, lift the RTC battery from mainboard c

VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60 Chapter 3Main Unit Disassembly ProcessMain Unit Disassembly FlowchartScrew ListStep Screw Quantity Part No.Lower Cover M2.5*8 11 86.R4F02.002M2*3 4

Chapter 3 61Removing the Upper Cover1. See “External Module Disassembly Process” on page 46.2. Turn the computer over. Remove the ten (10) screws on t

62 Chapter 33. Turn the computer over and disconnect the following three (3) cables from the mainboard.4. Unlock and disconnect the power board FFC (A

Chapter 3 635. Disconnect the speaker cable (B).6. Unlock and disconnect the touchpad FFC (C).NOTE: Avoid pulling on cables directly to prevent damage

64 Chapter 37. Remove the eight (8) screws from the upper cover as shown.8. Starting at the bottom right side of the cover, pry apart the upper and lo

Chapter 3 65Removing the Speaker Module1. See “Removing the Upper Cover” on page 61.2. Locate the speaker module on the upper cover as shown.3. Remove

66 Chapter 35. Lift the speaker module clear of the device.

Chapter 3 67Removing the Power BoardNOTE: The power board may vary depending your model.1. See “Removing the Upper Cover” on page 61.2. Locate the pow

68 Chapter 35. Lift the power board from the upper cover and pull the FFC cable through the opening.

Chapter 3 69Removing the Touchpad FFCIMPORTANT: The touchpad board cannot be removed individually. To replace the touchpad board, replace the entire u

VIIITable of ContentsRemoving the ODD Connector Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Removing the Mainboard . . .

70 Chapter 3Removing the USB Board1. See “Removing the Upper Cover” on page 61.2. Unlock the mainboard to USB cable connector. 3. Lift the FFC to deta

Chapter 3 714. Remove one (1) screw from the USB board.5. Lift the USB board clear of the lower cover.Step Size Quantity Screw TypeUSB Board M2*3 1

72 Chapter 3Removing the Bluetooth Module1. See “Removing the Upper Cover” on page 61.2. Pry the Bluetooth board from the adhesive. 3. Disconnect the

Chapter 3 73Removing the ODD Connector Board1. See “Removing the Upper Cover” on page 61.2. Unlock and disconnect the ODD FFC from the mainboard.3. Li

74 Chapter 3Removing the Mainboard1. See “Removing the Upper Cover” on page 61.2. Disconnect the microphone cable from the mainboard.3. Disconnect the

Chapter 3 755. Remove the four (4) securing screws from the mainboard. 6. To prevent damage, lay the LCD panel flat and cover the panel as shown.Step

76 Chapter 37. Carefully turn the mainboard over and place it on a clean, dust-free surface.CAUTION: Do not use excessive force when turning the mainb

Chapter 3 7710. Disconnect the Bluetooth cable from mainboard.

78 Chapter 3Removing the Thermal Module1. See “Removing the Upper Cover” on page 61.2. Disconnect the fan cable.3. Remove the four (4) securing screws

Chapter 3 79Removing the CPUIMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the

IXTable of ContentsTouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144Internal Speaker

80 Chapter 3Removing the LCD Assembly1. See “Removing the Mainboard” on page 74.2. Remove the adhesive tape securing the antennas to the lower cover.3

Chapter 3 815. Continue removing the white antenna cable from the cable guides.6. Continue removing the black antenna cable from the cable guides.7. R

82 Chapter 38. Remove the LCD assembly from the lower cover.

Chapter 3 83Removing the DC-IN Assembly1. See “Removing the LCD Assembly” on page 80.2. Lift the DC-IN cable from the lower cover.3. Lift the DC-IN as

84 Chapter 3LCD Module Disassembly ProcessLCD Module Disassembly FlowchartScrew ListStep Screw Quantity Part No.LCD Bezel M2.5*6 2 86.R4F02.003Inverte

Chapter 3 85Removing the LCD Bezel1. See “Removing the LCD Bezel” on page 85.2. Remove the two bezel screw caps and screws.3. Starting from the bottom

86 Chapter 3Removing the Camera Module1. See “Removing the LCD Bezel” on page 85.2. Locate the camera module at the top of the LCD module and disconne

Chapter 3 87Removing the Inverter Board1. See “Removing the LCD Bezel” on page 85.2. Remove the adhesive tape securing the inverter board cable to the

88 Chapter 35. Disconnect the inverter board cable going to the LVDS cable.6. Lift the inverter board from the LCD cover.

Chapter 3 89Removing the LCD/LED Panel1. See “Removing the LCD Bezel” on page 85.2. Remove the four (4) securing screws from the LCD/LED panel.3. Remo